Tim O’Riley:

It is said (though I’ve not found the source) that Einstein once remarked that if given 60 minutes to save the world, he would spend 55 of them defining the problem. And defining the problem means collecting and studying real evidence, not the overblown claims of an industry that has fought the introduction of every new technology that has turned out, in the end, to grow their business rather than threaten it.

Most of the world is in dire need of a course on how to solve a problem. We are in the business of finding answers, often times to problems that don’t really exist.