Xavier Morera, a former Microsoft employee blogs about some of the issues at Microsoft. See this as a list of “things not to do when your company is big”:
They are too arrogant about other products, when instead they should respect and even fear the competition to be able to build something amazing. I mean, even a fat guy can run fast if you put a lion behind him. The innovation I saw was usually centered around the technology, not the user. All projects were about “let’s use this technology” but didn’t care much about what was really important, which is “why would the customer care to use my product”.
Also there was a mentality of “let’s build it and see if it sticks to the wall”, which is a good approach only if people are committed to what they are building, the attitude that I saw was not correct given that most people were only interested in keeping their steady jobs with MS and not take any chances. This is good to pay your mortgage, but not to make history.
And last but not least, sadly within Microsoft people are usually not fired. They are moved from one group to another. So ironically, if someone gets hired into a group but that person does not live to the expectations, then that guy GETS RECOMMENDED so that he/she is hired by another group! This is something I’ve never been able to understand!!!! Recommend someone because he/she is not good, so that you pass the problem along to another department!